Access is an outpatient behavioral health clinic. We serve people of all communities and currently offer two locations in Boise and in Nampa. Our desire is to help improve the quality of daily life for our clients.
Access Behavioral Health Services is a for profit agency that serves the public without regard to race, creed, age, national origin, color, religion, gender, sexual orientation, veteran status or inability to pay. The owners have been in the field of human services for a combined 30+ years. At Access we pride ourselves on providing best-practice client-centered services.
Our mission is to provide compassionate, evidence-based mental health care that empowers individuals to achieve emotional well-being and resilience. We are dedicated to fostering a supportive and inclusive environment where every person feels valued and heard. Through personalized treatment, community engagement, and education, we strive to enhance the quality of life for our clients and promote mental health awareness in our community.
Our vision is to be a leader in behavioral health, creating a humane and inclusive community where every individual feels safe, accepted, and supported. We envision a resourceful environment that fosters growth through collaborative engagement and innovative, progressive approaches to mental health care. By prioritizing accessibility and education, we aim to empower individuals towards independence and lasting connection, influencing positive change in the lives of those we serve.
Our Values: We are committed to fostering a culture of respect and integrity, grounded in kindness and compassion. Our person-centered approach prioritizes the needs of each individual, promoting an accepting and non-judgmental environment. We value competence and transparency, ensuring our services are both consistent and creative in addressing diverse mental health needs. With a courageous and bold spirit, we empower our clients through unconditional support and comprehensive care. Our open-minded and genuine attitude encourages growth, engagement, and a sense of community for everyone we serve.
Staff Directory
We value our employees as they are the most important resource. Our employees are highly trained, supervised, and receive ongoing levels of support during their employment. We hire people from a wide range of backgrounds to meet the individualized needs of our patients. We are always seeking out new dynamic individuals to add to our treatment team. We strive to make Access Behavioral Health Services a welcoming place to work and we believe that is reflected in our employees attitudes towards their work.
Meet Venessa, our CBRS/CM Admin at Access Behavioral Health in our Boise office since March 2022.
I am a Licensed Clinical Professional Counselor (LCPC) currently and have been counseling since 2021, and have multiple years of working as a case manager and CBRS prior to starting this position. This gives me a wide array of knowledge of systems and community supports, as well as the clinical experience and training to supports clients in the best possible way. For training I regularly attend the Adlerian conferences and use many of the skills learned from these in my counseling. Primarily however my focus is often on Cognitive Behavioral Therapy (CBT), and solution focused therapies or choice theories in a counseling session. In essence looking for repeated patterns in life and identifying what choices a person may have that they might not have identified yet, to work on minimizing or eliminating cognitive dissonance a person may be experiencing. I have worked at Access Behavioral Health since 2017 in various positions.
My style of counseling is not designed to tell you what to do, but more to guide you to finding your answers since you are the true authority in life and know yourself better than I do for sure. I work to ensure I understand what you are saying, and to understand it from your viewpoint if possible. I strive to be very upfront, real, and honest with you as I possibly can be. Previously clients have stated they appreciate my direct, compassionate responses, and most would say I will talk to you if I see something is not making sense (at the very least to understand where you are coming from). I prefer to work with adults (18 and up), but I do take some younger clients most usually not younger than 14. My approach requires abstract thinking and problem-solving which is often not appropriate or the best choice for counseling for the younger population as much.
Meet Lexi Andrews, one of our Clinic Administrative Assistants in our Boise office since January 2024.
Back when I was a wee dreamer, I had plans of becoming a famous rock star and changing the world. Fast forward a bit, and here I am—rocking the world in a different way.
I’ve been in the behavioral health field since Graduating from BSU with a BS in Psychology December 2008, helping folks navigate life’s twists and turns. I joined the Access team in May 2011 and it was like finding my place on the world’s stage—a great fit for my passion to make a difference. I completed my MBA in June 2013 and around that time I joined the Supervisory team in the Community Based Services department. I’ve been the Clinic Manager since January 2022, I’m like the conductor of a quirky but lovable orchestra, leading my team through the highs and lows with equal parts humor and humility. Together, we’re on a mission to sprinkle kindness, understanding, and maybe a dash of dad jokes, to help brighten our patients’ days.
I firmly believe that our team at Access is as competent as they come, though I’ll admit, we’re not above Googling the occasional medical term. But hey, who needs fancy degrees when you’ve got heart, right? Every morning, I count my lucky stars for the opportunity to do what I love. My job isn’t just a paycheck; it’s a chance to be a tiny, quirky cog in the grand machine of making the world a bit brighter. So, whether you’re stopping by for a chat or a check-up, know that you’re in good hands with us. Let’s change the world, one smile at a time!
Pamela went to Boise State University and earned her Bachelors of Science in Nursing in 1988. She worked for St. Alphonsus for 20years and loved being a nurse. In 2002, she graduated from Idaho State University with a degree as a Family Nurse Practitioner. She started working right away in psych. Even though she continures to work at St. Al’s her heart is with her new chosen career.
She loves her job. She really enjoys working with families. Pamela treats complex clients and loves working with patients as whole people, addressing all aspects of their life with them. She gets excited when they improve.
Pamela started working at Access BHS in April 7, 2006. Her first office was literally the broom closet. She used to have to move the one and only chair clients could sit in so that she could open the door.
Pamela enjoys watching Access come from there to the thriving dynamic business it is today. The only thing that has not changed is the compassion and caring for the clients. What a journey this has been so far. She looks forward to many more years and successes.